Terms of Service

Welcome to Dentplicity, an AI-powered business intelligence and marketing platform designed specifically for dental practices. These Terms of Service ("Terms") govern your access to and use of the Dentplicity platform, including our AI intelligence dashboard, DentGPT assistant, marketing tools, and all related services (collectively, the "Services") provided by Dentplicity Systems ("Dentplicity," "we," "us," or "our").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services. You must be at least 18 years old and authorized to enter into contracts to use our Services.

AI Data Processing: Our platform integrates with third-party AI services (including OpenAI) to analyze your practice data and generate insights. By using our Services, you consent to this AI processing according to our Privacy Policy and applicable data processing agreements.

Professional Responsibility: You remain solely responsible for all content published, marketing campaigns implemented, and business decisions made using our Services. You must ensure all AI-generated content complies with professional standards, regulatory requirements, and licensing obligations.

No Financial Guarantees: Past performance does not predict future results. You should not rely solely on our projections for business planning without independent verification and professional consultation.

Marketing Compliance: All marketing content generated through our platform must comply with HIPAA's marketing restrictions. You may not use patient information for marketing without proper authorization.

Platform Ownership: Dentplicity retains all rights, title, and interest in our platform, AI models, algorithms, and proprietary technology. You may not reverse engineer, copy, or create derivative works from our Services.

User Content License: You retain ownership of your practice information and content. By using our Services, you grant us a limited, non-exclusive license to process your data to provide our Services, including AI analysis and content generation.

AI-Generated Content: Content generated by our AI systems using your input data is provided to you for your use. However, you acknowledge that AI-generated content may not be eligible for copyright protection.

Professional Compliance: You must ensure all use of our Services complies with applicable dental board regulations, professional licensing requirements, and healthcare advertising standards in your jurisdiction.

Data Location: All user data is stored on servers located in the United States. By using our Services, you consent to the transfer and processing of your data in the United States.

Security Measures: We implement industry-standard security measures including encryption, access controls, and regular security audits. However, no system is completely secure, and you acknowledge the inherent risks of internet-based services.

Third-Party Analytics: We use analytics services including Google Analytics, Microsoft Clarity, and Kissmetrics to improve our Services. These services may collect usage data according to their own privacy policies.

Data Breach Response: In the event of a data security incident, we will notify affected users promptly and take appropriate remedial action in accordance with applicable laws and professional standards.

Privacy Policy: Our collection, use, and protection of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Service Availability: We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance when possible.

Customer Support: Support is available via email at contact@dentplicity.com. Response times vary by subscription tier and issue complexity.

Service Modifications: We may modify, update, or discontinue features with reasonable notice. Material changes affecting core functionality will include at least 30 days' notice.

Termination Rights: Either party may terminate your subscription with appropriate notice period as specified in your subscription terms. We may immediately suspend access for violations of these Terms.

Data Retention: Upon termination, we will delete your data within 72 hours of your request unless legally required to retain it longer. Billing records may be retained for tax and accounting purposes.

Survival: Sections relating to intellectual property, disclaimers, limitation of liability, and dispute resolution survive termination.

Service Disclaimers: Our Services are provided "as is" without warranties of any kind. We specifically disclaim warranties regarding AI accuracy, revenue projections, or business outcomes.

Limitation of Liability: To the maximum extent permitted by law, our liability is limited to the amount paid for Services in the 12 months preceding the claim. We are not liable for indirect, consequential, or punitive damages.

Professional Judgment: Our Services supplement but do not replace professional business judgment, marketing expertise, or regulatory compliance obligations.

Governing Law: These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles.

Dispute Resolution: Any disputes will be resolved through binding arbitration administered by the American Arbitration Association in Wyoming, except for injunctive relief which may be sought in court.

Class Action Waiver: You agree to resolve disputes individually and waive rights to participate in class action lawsuits.

We may update these Terms periodically to reflect changes in our Services, applicable law, or business practices. Material changes will be communicated via email or through our platform with at least 30 days' notice.

Continued use of our Services after changes take effect constitutes acceptance of the updated Terms.

For questions about these Terms, our Services, or to report violations, please contact us: